Address
Unit B, 12/F, Hang Seng Causeway Bay Building, 28 Yee Wo Street, Causeway Bay, Hong Kong.
The multilingual customer support team is
Our center is always ready to work 24/5. Contact us using a variety of methods,
Chat Online, Phone and Email.
Those with general questions can visit our Frequently Asked Questions page, which serves as the
self-service tool. It contains a wide range of information about account opening, deposits, transactions and company information. This is where
easiest way to find solutions to common questions like how to top up with a Visa credit or debit card.
Anyone who needs further assistance can use the Live Chat option. With over 12 languages, no need to translate
translation service. From Melbourne to Munich and Madrid, you have easy access to our team members
I am always ready to serve 24/5. Our online services include technical support and can be accessed online
accessed by all website visitors through an in-page pop-up window
See below for our contact method, office location and company details. Traders need to save
Note that call center times are listed in AEST or AEDT. Links to media accounts
Our social media, namely Facebook, Twitter, LinkedIn and Instagram can also be found
found at the bottom of the page. Whether you're looking to open an account, provide some feedback on the website, or make
media inquiries, our dedicated customer support team is always ready to help.